Frequently Asked Questions (FAQ)
General
What does the Claude to PDF, Word and Google Docs extension do?
This extension allows you to convert your Claude conversations into PDF, Word, or Google Docs. It supports formatting, math equations, and exporting entire conversations.
How do I use the extension?
- Install the extension from the Chrome Web Store .
- Open a Claude conversation.
- Click the Word, PDF, or Google Docs button below any response or on the top bar to export the conversation in your preferred format.
Can I export multiple responses or entire conversations?
Yes, you can export:
- A single response using the button below each response.
- An entire conversation using the button on the top right.
Are math equations supported?
Yes! Equations and symbols are converted seamlessly, especially into Word documents—no post-editing required.
Payments & Subscription
Is the extension free?
We offer a free plan with limited conversions. For more frequent use, upgrade to a paid plan.
Check the pricing inside the extensions Settings -> Manage License option.
What payment methods do you accept?
We support all major credit/debit cards. Payments are processed securely via our partner, Lemon Squeezy .
Can I cancel my subscription anytime?
Yes, you can cancel anytime from your account dashboard. Yes, you can cancel your subscription at any time by visiting your billing dashboard .
Once cancelled, you’ll continue to have access to unlimited conversions until the end of your current billing cycle.
After that, your account will switch to the free plan with limited conversions per month. No further charges will be made unless you resubscribe.
What happens to my access if I cancel my subscription?
You won’t lose any of the PDF, Word, or Google Docs exports you’ve already saved—those belong to you. After cancellation, your account will automatically switch to the free plan.
License & Usage
How many times can I use the extension?
- Free plan: Limited to 10 conversions per month.
- Paid plans: Higher limits depending on your subscription tier.
Can I use my license on multiple devices?
Yes. You can use one license across multiple devices provided that:
-
You are logged into the same Google account on all devices, and
-
Chrome Sync is enabled.
The license key is synchronized through Chrome Sync. If Sync is turned off, the license will remain only on the device where it was activated and will not automatically transfer to other devices. In that case, the license effectively supports only one activation (one device).
For security and abuse prevention reasons, license sharing across devices is supported only through Chrome Sync. Manual activation of the same license key on additional devices is not permitted, as there is no reliable way to verify whether multiple activations belong to the same user.
Troubleshooting
The export button is not showing up. What should I do?
- Make sure you’re on the Claude website (claude.ai ).
- Ensure you’re logged in.
- Refresh the page or restart the browser.
- If it still doesn’t work, contact support.
The formatting looks off. How can I fix it?
Formatting should be consistent with the chat, but if you find issues:
- Try another export format (PDF, Word, or Google Docs).
- Report the bug to us with screenshots and details.
Contact & Support
I need help or want to give feedback. How can I reach you?
We love hearing from users! Email us at vikram@thinksolv.com or reach out through the extension’s feedback form.